Booking Policy

You can book your appointment through my Website, Facebook Page, Email and Phone Number (Call, Text and Whatsapp). Please leave your general details and your email. You will receive confirmation of your booking by text/email.

A reminder text/email will be sent out 24 hours prior to your appointment to the phone number/email supplied.

If you bought any treatment from my website (packages, single treatments, gift vouchers, combination gift vouchers) please hurry up to book your appointment by using the contact details listed above. All the products sold online are valid 6 months from the date of purchase and refund is not offered after that time.

Refund & Cancellation Policy

While I reserve my time to provide you with the best massage available, I have the following cancellation policies.

Early Cancellation

If you cancel at least 48 hours in advance of your appointment, I will reschedule the appointment or provide a full refund of the price you paid at the time the appointment was scheduled.

Late Cancellation

If you cancel at least 24 hours in advance of your appointment but under the 48 hours notice above, I will reschedule the appointment or provide a 75% refund of the price you paid at the time the appointment was scheduled.

If you cancel with less than 24 hours notice, I will reschedule your appointment but no refund is offered.

No Show

If I show up at your site and you are not at the designated meeting place within 15 minutes of your appointment start time, you will be considered a “no show.”

I will reschedule your appointment but no refund is offered for “no show” clients.

 

Thank you for reading this policy. I look forward to providing you a quality massage.

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